Ordering and Payment Information
- Our products are manufactured in 1/16" increments with a tolerance of +/- 1/32"
- Lip price is included on doors and fronts. A discount will be given on doors and fronts with no lip (square saw cut). Square cut doors will be 1/16 oversized.
- All doors and fronts will be made with prime material unless otherwise noted.
- If Custom Doorcraft makes a mistake on your order, or if freight damage has occurred, we will replace your products free of charge and as a rush order.
- Minimum raised panel door width is 7 1/4". Stiles can be cut back to 1 3/4" wide for a minimum door width of 6 1/4".
- Sample doors are available upon request at a 20% Discount.
- A 1 square foot minimum charge on doors and drawer fronts will be applied.
- Doors over 48" will automatically be double panel unless ordered as single panel.
- Fax or mail orders are preferred to help eliminate mistakes.
- Telephone orders are also accepted but not preferred because of the possibility of error.
- All products must be ordered by correct size, not by opening size.
- You should receive a confirmation by phone or fax within 1 - 2 business days.
- When a project needs specific pricing, please request a quote.
- Mitered doors and some specialty items may take extra time.
How to Place an Order
- Select the appropriate PDF above for your order.
- Fill out the Order Form on your computer (or print out to complete by hand).
- After filling out the Order Form, save the PDF to your computer and email it to firstname.lastname@example.org.
- If completing the Order Form by hand, please fax to (717) 768-7697, or mail to 2902 Miller Lane Bird-In-Hand PA 17505.
- Standard items, Mitered doors and most specialty items ship in approximately 10 - 15 business days.
- Free local delivery (20 mile radius around Custom Doorcraft) with any minimum order of $200.
- Non local orders will be shipped via UPS or Motor Freight, or the customer may arrange pickup.
- Shipping costs will be the customers responsibility.
Telephone (717) 768-7613 • Fax (717) 768-7697
Mail: 2902 Miller Lane Bird-In-Hand PA 17505
Office Hours: 6:30 AM to 4:30 PM EST
Fax orders can be sent anytime.
- Customer discounts available based on volume and or credit rating.
- COD (all orders until credit application is submitted and approved.)
- 2% /10, Net 30. With credit approval.
- Payment can be made by check to:
2902 Miller Lane
Bird-In-Hand PA 17505